Overview
Please read the following Privacy Policy of the services made available through the PiFocus Mobile Device Management Application.
Please ensure that this Privacy Policy is read carefully before availing any services from Us. This Privacy Policy may be updated from time to time. To stay updated with our methods of using Your information and protecting Your privacy, please review this Policy periodically.
By using the PiFocus App and/or by providing Your information, You consent to the collection and use of the information You disclose in accordance with this Privacy Policy. If you do not agree to the terms, please discontinue using or accessing the PiFocus App.
Key Points:
- We collect only necessary information for device management services
- Your data is protected with encryption and strict security measures
- You have control over your personal information and can opt-out
- We comply with applicable privacy laws including GDPR and Indian IT Act
- We do not sell or rent your personal information to third parties
Information We Collect
Personal Information
Information we collect may include:
Account Information
- Name and email address
- Telephone number
- Username and password
- Institution/Organization details
Device Information
- Device type and model
- Operating system version
- IP address
- Network information
Additional Information
- Service address
- User uploaded photos and IDs
- Demographic information
- Institution location details
Registration Information
When creating a profile and using PiFocus services, You may be asked to provide:
- Name: Your full name for account identification
- Username & Password: For secure account access
- Email Address: For communications and account recovery
- Institution/Organization Details: Your educational or organizational affiliation
- Year of Joining: Institution or program start date
Third-Party Sign-In
We may provide options to register using third-party platforms such as Google or Facebook. If you select this option, you allow us to access your profile information (name, email, and basic details). Please note that registration via these platforms subjects you to their respective Terms & Privacy Policies.
Automatic Tracking
When using the App, We may collect technical details such as:
- Device Information: Hardware model, operating system, and system information
- IP Address: For security and service optimization
- Network Information: Connection details and performance metrics
How We Use Your Information
The information collected by PiFocus is used for the following purposes:
Service Provision
To provide, maintain, and improve our device management services
Personalization
To personalize the App based on user interests and preferences
Security
To detect and prevent fraud, misuse, and ensure app security
Analytics
To analyze usage patterns and improve our services
Communication
To send periodic communications, updates, and promotions
Legal Compliance
To resolve disputes and enforce our Terms & Conditions
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties.
We may share information only in the following cases:
Legal Disclosures
We may disclose your information if required by law or in response to:
- Subpoenas, court orders, or legal process
- Law enforcement requests
- Protection of our rights and safety
Business Transfers
If PiFocus is merged, acquired, or re-organized, user information will be transferred under the same Privacy Policy terms.
Verification Requirements
Certain services may require uploading a valid government-issued ID for access verification.
Important
We will never sell your personal information to third parties for marketing purposes without your explicit consent.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Right to Access
Request a copy of your personal information
Right to Rectification
Correct inaccurate or incomplete information
Right to Erasure
Request deletion of your personal information
Right to Restriction
Limit how we process your information
Right to Portability
Receive your data in a portable format
Right to Object
Object to certain types of processing
User Responsibilities
You are solely responsible for:
- Maintaining the confidentiality of your Personal User Information
- Not allowing another person to access your account
- Any damages or losses that may result from unauthorized account activity
- Ensuring the information you provide is accurate and kept up-to-date
Reporting Unauthorized Use
You agree to immediately notify PiFocus in writing by email to support@pw.live of any unauthorized use of your Personal User Information or other security breaches.
Storage of Personal User Information
We will store your username, country and role on secure servers. Your password is cryptographically hashed and your email address is encrypted. Together, this constitutes your "Personal User Information."
Opt-Out Options
Users may opt-out of receiving non-essential (promotional/marketing) communications. To remove your contact information from mailing lists, please email support@pw.live.
Data Security
All user data is stored on secure servers with encryption and strict security guidelines to prevent unauthorized access.
Secure Storage
All information is saved on password and PIN-protected servers
Access Controls
Strict security guidelines protect against unauthorized access
Encryption
Passwords are cryptographically hashed and emails are encrypted
Data Protection
Once information is in our possession, we adhere to strict security guidelines
Security Best Practices
While we strive to protect your information, no method of transmission over the internet is 100% secure. We recommend:
- Using strong, unique passwords
- Keeping your device and app updated
- Being cautious about sharing personal information
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
support@pw.live
Company
Physics Wallah Limited
Website
www.pw.live
Research and Analytics
On receiving personal information about You, You no longer remain anonymous to Us. We may use this information for demographic research, interest analysis, and usage behavior insights on an aggregated basis to better improve our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending you a notification through the app
We encourage you to review this Privacy Policy periodically for any changes.
Terms and Conditions
All other terms and conditions applicable under the Terms of Use of PiFocus shall apply and be read in conjunction with this Privacy Policy.